your data.
Customer Retention Accelerator
Minimise churn, maximise value.
Apply our proven Retention Revolution flywheel to boost the customer value exchange, fast.
Hexdon has proudly worked with
Customer Retention
is your advantage.
If you were to stop 5% of your customers from churning you’d boost profit by at least 25%.
Not putting enough focus on customer retention is hurting your business. You’re leaving money on the table and you’re missing out on the opportunity to help more of your customers to live happier, healthier lives.
Getting this right means boosting the customer value exchange. The best brands stand out by understanding their customers’ attitudes, behaviours, preferences and needs. They’re clear on why they buy.
They leverage customer data and technology to deliver brilliant experiences that keep customers coming back for more while adding to the bottom line.
At Hexdon, we know that customer retention is complex and challenging. This is why our Retention Opportunity Assessment puts your business objectives first, with the customer at the heart.
Our Services
Customer Insights
Understand Why They Buy.
Insight fuelled recommendations from customer data analytics, customer & market research and CRM.
Customer Experience & Engagement
Increase customer lifetime value.
Deliver great CRM & Digital experiences that turn your customers into advocates.
Daryl at Hexdon delivered great value to Samsung Europe, with passion and a smile.
I highly recommend his expertise and his approach. From data strategy through to analytics and knowledge management solutions, his delivery was people first, resulting in the impact to drive change across the region. Importantly, Daryl spearheaded data innovation with the team across Campaign, Market, Retail, Commercial and Consumer pillars, culminating in Samsung winning DataIQ Awards in 2019 and 2020.
CMO, Samsung Europe
A tremendous supporter and asset to DataIQ across multiple levels.
As an inspirational speaker at our conference, as a commentator, as a judge, and of course as a two-times Winner of the Innovation with Data award, Daryl is clearly in command of his subject area. He is a charismatic figure who wins respect and loyalty. Exactly the type of person it is a dream to be able to showcase through our activities. For those who work with him, it must be even better!
Knowledge & Strategy Director, DataIQ
When it comes to data-driven marketing support, I turn to Hexdon.
Hexdon helped us select the right CRM capability as we set our sights on delivering record growth in the US market. They are a trusted advisor across the data and marketing technology ecosystem and help us stay focused on our team and customers as we deliver business results.
CMO, Because, Animals
Daryl at Hexdon was a pleasure to work with.
He delivered projects that helped to transform data driven marketing and business outcomes at the Retail Groups in which we worked. Daryl led teams focused on delivery of data and business analytics, loyalty, eCommerce, Social and Customer service under my watch. He’s a leader in the field and I trust him to deliver.
CMO, Super Retail Group
We've have had the pleasure of working with Hexdon for years.
From his leading role in driving Samsung Europe’s data analytics evolution through to his transformative consultancy, Hexdon, Daryl’s ability to quickly understand business priorities and to match these with the right technologies and people make him an outstanding talent and one you want on your side.
Managing Director, Horsa
With Hexdon, you get Daryl’s award winning expertise and experience.
I loved having Daryl as part of the Customer & Marketing Analytics team at Samsung Europe. In a complex working environment Daryl showed all the qualities to succeed; calm, intelligent, humorous, committed and resilient.
Director, Samsung Europe
Customer & Data Leadership
and a member of the DataIQ100.
Customer retention is your competitive advantage.
With 17 years’ senior management experience, I have a proven track record in defining and executing strategy that engages customers, increases ROI and elevates brand success. After helping brands large and small, to succeed, I now run Hexdon, a consultancy where I can help brands to truly prioritise the human experience and boost their value exchange with their customers.
I love data and technology, but it’s what we do with it to inspire the hearts and minds of everyone around us. That means our customers and our team members too.
Hexdon’s Retention Revolution is a customer retention opportunity assessment that unlocks where you’re strong and where you can improve. It’s fast, efficient and prioritises for you, where to play and how to win.
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Boost the customer value exchange
with Hexdon today.
0203 871 3374 | info@hexdon.com
Stop worrying about customer churn. Let’s discuss how you can retain more customers and grow their value.
With our humanised approach, and our Retention Revolution opportunity assessment, we’ll help you to unlock your people, your data and your technology to leverage why your customers buy and boost the value exchange.
